Refund policy
Everything at Moody Crew is made to order, just for you.
Right of withdrawal
You have 14 days from the day you receive your order to change your mind and return it, no reason needed. That's your EU right.
How to return
Email us at info@moodycrew.com within those 14 days and we'll tell you where to send it. Items must be unworn, unwashed and in their original condition. Return shipping is on you, that's how the EU sets it.
Refunds
Once we receive and check your return, we refund you within 14 days, using the same payment method you used to order.
Wrong or damaged
If your order arrives damaged or not what you ordered, that's on us. Send a photo to info@moodycrew.com and we'll fix it, no return shipping needed.
One tip
Check the size chart before you order. It saves us both a wrong size.
